Understand how the brain responds to change

Every reaction to change — frustration, fear, even silence — starts as a signal in the brain. You’ll learn what triggers resistance, how to calm the amygdala, and how to use empathy and clarity to turn threat into trust.

Speak the brain’s language and communicate with clarity

You’ll discover how to reduce cognitive overload, frame messages for understanding, and use storytelling to make change clear, memorable, and actionable.

Create a team that stays steady through uncertainty

You’ll learn how to build recovery, reflection, and belonging into your team’s routines, creating sustainable performance and psychological safety that lasts.

About the Course

Change Ready: The Neuroscience of Leading Through Change helps managers and leaders understand what really happens in the brain during transformation so they can guide teams with empathy, clarity, and confidence. Grounded in behavioral and neuroscience research, this course explains why people resist change, how to communicate in ways that reduce stress and confusion, and how to build resilience and psychological safety across your team. Through practical tools, real stories, and actionable frameworks, you’ll learn to coach employees through uncertainty, turn resistance into readiness, and create healthy rhythms that sustain performance and trust. Designed for busy leaders navigating constant change, this course empowers you to lead smarter, strengthen engagement, and build truly Change Ready teams.

Meet Your Instructor:  Jessica Billiet, MBA, PMP, CCMP

Jessica Billiet is a change management strategist, author, and speaker who helps leaders turn neuroscience into practical leadership tools. With a background in organizational transformation, talent development, and adult learning, Jessica has guided global teams through complex change across industries including technology, aviation, healthcare, and finance. She blends real-world experience with brain science to help managers lead with empathy, communicate with clarity, and build resilience that lasts. Jessica is the founder of Excelsior Professional Services and creator of the Change Ready learning series, trusted by organizations seeking to develop emotionally intelligent, high-performing, and Change Ready leaders.

Curriculum

6 Chapters · 38 Lessons

  1. 1

    Introduction: “The Many Minds of Change”

    1. Introduction: “The Many Minds of Change” Free preview
  2. 2

    Module 1: Coaching People Through Change

    1. (Included in full purchase)

      Introduction to Module 1

    2. (Included in full purchase)

      Why Change is Hard

    3. (Included in full purchase)

      Coaching People with the LEAD Framework

    4. (Included in full purchase)

      LEAD Summary

    5. (Included in full purchase)

      Coaching Real Reactions to Change

    6. (Included in full purchase)

      Knowledge Check!

    7. (Included in full purchase)

      Leader Toolkit: LEAD Change

  3. 3

    Module 2: Leading Through Resistance

    1. (Included in full purchase)

      Introduction to Module 2

    2. (Included in full purchase)

      What Resistance Really Is

    3. (Included in full purchase)

      Decode the Data: What Resistance is Really Telling You

    4. (Included in full purchase)

      The Brain + Behavior Playbook

    5. (Included in full purchase)

      Reflection

    6. (Included in full purchase)

      Knowledge Check!

    7. (Included in full purchase)

      Leader Toolkit: Leading through Resistance

  4. 4

    Module 3: Communicating Change with Impact

    1. (Included in full purchase)

      Introduction to Module 3

    2. (Included in full purchase)

      The Neuroscience of Clarity

    3. (Included in full purchase)

      Chunk and Anchor Information

    4. (Included in full purchase)

      Show, Don’t Tell

    5. (Included in full purchase)

      Anchor to Familiar Rhythms

    6. (Included in full purchase)

      Use Progressive Disclosure Strategically

    7. (Included in full purchase)

      Create a Single Source of Truth

    8. (Included in full purchase)

      Communicate with Story and Emotion

    9. (Included in full purchase)

      Reflection

    10. (Included in full purchase)

      Knowledge Check!

    11. (Included in full purchase)

      Leader Toolkit: Communication Checklist

  5. 5

    Module 4: Building Resilient Teams

    1. (Included in full purchase)

      Introduction to Module 4

    2. (Included in full purchase)

      Understanding Oscillation

    3. (Included in full purchase)

      The Neuroscience of Resilience

    4. (Included in full purchase)

      Normalize Stress and Name it Early

    5. (Included in full purchase)

      Build Micro-Recovery and Reflection

    6. (Included in full purchase)

      Design Rhythms and Rituals

    7. (Included in full purchase)

      Recognize and Redirect Burnout

    8. (Included in full purchase)

      Strengthen Belonging and Meaning

    9. (Included in full purchase)

      Reflection

    10. (Included in full purchase)

      Knowledge Check!

    11. (Included in full purchase)

      Leader Toolkit: Designing for Resilience

  6. 6

    Closing: “Lead with the Brain in Mind”

    1. (Included in full purchase)

      Thank You

Build your Change Ready team.

Learn how to guide your team through uncertainty with empathy, clarity, and calm.

$149.00

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